I. GENERAL INFORMATION
1.  Age range:
30 years old or younger 6.26%
31 to 40 years old 23.67%
41 to 50 years old 38.25%
51 to 60 years old 29.14%
61 years old or older 3.22%
2.  Gender:
Male 2.60%
Female 97.40%
3.  Race/Ethnicity:
     African-American = 18 4.28%
     Biracial = 3 0.71%
     Caucasian = 390 92.64%
     European = 1 0.24%
     Hispanic = 1 0.24%
     Japanese-American = 1 0.24%
     Latina = 2 0.48%
     Native American = 2 0.48%
     Other = 2 0.48%
4a.  County of your work place:
Alamance 1.01% Lenoir 0.20%
Beaufort 0.60% Macon 0.20%
Bladen 0.20% McDowell 0.40%
Buncombe 3.02% Mecklenburg 13.51%
Burke 0.81% Moore 0.60%
Cabarrus 0.60% Nash 0.81%
Catawba 1.21% New Hanover 2.02%
Chatham 0.20% Onslow 0.81%
Cleveland 0.20% Orange 1.21%
Craven 3.43% Pasquotank 0.20%
Cumberland 1.21% Pitt 2.42%
Dare 0.40% Polk 0.60%
Davidson 0.40% Randolph 0.81%
Davie 0.40% Richmond 0.20%
Durham 9.68% Robeson 0.40%
Forsyth 6.25% Rockingham 0.60%
Gaston 0.60% Rowan 0.60%
Granville 0.20% Rutherford 0.20%
Guilford 9.88% Stanly 0.20%
Halifax 0.40% Stokes 0.20%
Harnett 0.20% Surry 0.81%
Henderson 0.40% Wake 30.04%
Iredell 0.20% Wayne 0.60%
Jackson 0.20% Wilson 0.20%
Johnston 1.41% Yancey 0.20%
4b.  City of your work place:
Aberdeen 0.20% Lexington 0.40%
Asheboro 0.61% Liberty 0.20%
Asheville 2.83% Lillington 0.20%
Bethel 0.20% Locust 0.20%
Black Mountain 0.20% Lumberton 0.20%
Burlington 0.40% Manteo 0.40%
Burnsville 0.20% Marion 0.40%
Carthage 0.20% Mebane 0.61%
Cary 3.03% Mocksville 0.40%
Chapel Hill 1.01% Morganton 0.61%
Charlotte 12.93% Morrisville 1.41%
Concord 0.61% Mount Airy 0.20%
Cornelius 0.40% New Bern 3.23%
Durham 6.67% Newton 0.40%
Efland 0.20% Oxford 0.20%
Elizabeth City 0.20% Pilot Mountain 0.61%
Elizabethtown 0.40% Raleigh 24.04%
Fayetteville 1.21% Red Springs 0.20%
Franklin 0.20% Research Triangle Park 3.43%
Fuquay-Varina 0.20% Roanoke Rapids 0.20%
Garner 0.40% Rocky Mount 0.81%
Gastonia 0.61% Rutherfordton 0.20%
Goldsboro 0.61% Salisbury 0.81%
Greensboro 9.49% Shelby 0.20%
Greenville 2.02% Smithfield 1.41%
Halifax 0.20% Southern Pines 0.20%
Hamlet 0.20% Statesville 0.20%
Havelock 0.20% Sylva 0.20%
Hendersonville 0.40% Tryon 0.40%
Hickory 0.81% Washington 0.40%
High Point 0.40% Wendell 0.20%
Jacksonville 0.81% Wentworth 0.61%
King 0.20% Wilmington 2.02%
Kinston 0.20% Wilson 0.20%
Winston-Salem 6.26%
II. EDUCATIONAL BACKGROUND
5.  Please indicate both the highest level of formal education completed and your paralegal education attained:
High school or GED 9.80%
Some college 23.60%
Associates degree 19.80%
Bachelors degree 40.20%
Masters degree 4.20%
Ph.D. 0.20%
J.D., LL.M. or LL.D. 0.30%
Undergraduate certificate program 1.40%
Post-Baccalaureate certificate program 12.20%
Associates degree paralegal program 15.20%
Baccalaureate degree paralegal program 0.60%
Bachelors Degree Paralegal Program 1.60%
Masters degree paralegal program 0.20%
Paralegal certificate program (Non-Degree) 21.00%
On-the-job training 30.80%
Other 6.60%
6.  Was your paralegal program ABA-approved at the time you attended?
Yes 52.00%
No 28.50%
Unknown 19.50%
7.  Where did you receive your paralegal education?
NC Schools
Asheville-Buncombe Technical College
Campbell University Law School
Cape Fear Community College
Carteret Technical Community College
Central Piedmont Community College
Davidson County Community College
Duke University
Durham Technical Community College
Edgecombe Community College
Fayetteville Technical Community College
Forsythe Tech
Greensboro College
Guilford Technical Community College
Johnston County Community College
King's College
Meredith College
Pitt Community College
Queens College
Rockingham Community College
South College (fka Cecil's College)
Southwestern Community College
Surry Community College
UNC Charlotte
UNC Wilmington
Western Piedmont Community College
Wilson Technical Community College
Winston-Salem Business College
Winston-Salem State University
City/States
Asheville, NC
Atlanta, GA
Cleveland, Ohio
Connecticut
Florida   
Georgia 
Indiana
Iowa
Miami, FL
New York
Virginia
West Virginia
Out-of-State Schools
American Institute for Paralegal Studies
Antioch School of Law
Ball State University
Bershire Community College
Blackstone School of Law
Broome Community College
Broward Community College
Central Texas College
Clayton College &  State University
Clovis Community College, Clovis, NM
Coastal Carolina Community College
College of Staten Island
Converse College
Duquesne University
ECPI
First School of Paralegal Studies - Fairfield, NJ
Florida International University
Georgetown University
Institute for Paralegal Training - Philadelphia
Kaplan College
Keiser College of Technology - Tallahassee, FL
Midlands Technical College
Nassau Community College (Hempstead, NY)
National Center for Paralegal Training
New York  University
Northeastern University
Old Dominion University
PCDI (nka Ashworth College)
Penn Foster Career School
Pennsylvania State University
Powelson Business Institute - Syracuse, NY
Roosevelt University
Sacred Heart University - Fairfield, CT
South University
Southeastern Paralegal  Institute - Dallas, TX
Southern Methodist University
St. Mary's College
Syracuse University
Tallahassee Community College
Technical College of the Lowcountry
Trident Technical College
United States Army
University College at the University of Richmond
University of Colorado
University of Louisville
University of Maryland University College
University of Maryland University College
University of San Diego
University of Tenneessee
University of the Virgin Islands
III. PARALEGAL INFORMATION
8.  How many years have you worked as a paralegal?
5 or less years 10.72%
6 to 10 years 17.32%
11 to 15 years 23.10%
16 to 20 years 23.30%
21 to 25 years 14.02%
26 to 30 years 8.04%
31 to 35 years 2.47%
36 to 40+ years 1.03%
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9.  Age you joined the legal profession (any position):
20 years old or younger 18.97%
21 to 30 years old 54.98%
31 to 40 years old 18.14%
41 to 50 years old 6.90%
51 years old or older 0.84%
10.  Did you join the legal profession before you completed a paralegal educational program? 
Yes 70.50%
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No 29.50%
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11.  Please indicate any of these credentials you have attained: 
CLA/CP (NALA's Certified Legal Assistant/Certified Paralegal designation) 17.10%
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CLAS/ACP (NALA's Certified Legal Assistant Specialist/Advanced Paralegal Certification designation) 4.30%
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RP (NFPA’s paralegal advanced competency designation) 0.00%
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PP (NALS . . . the association for legal professionals’ Professional Paralegal designation) 0.00%
NCCP (North Carolina State Bar’s North Carolina Certified Paralegal) 95.70%
AACP (The American Alliance of Paralegals, Inc.'s American Alliance Certified Paralegal designation) 4.20%
Other: 3.90%
     NC Real Estate Broker      Notary
     Certified Deputy Tax Collector / NC Tax Coll Assn      None
     NALS . . . Certified PLS/ALS      CPS, CAP
     CPA      Certified Patent Paralegal
     Certified Fraud Examiner; Private Investigator      NALA specialty certifications
12.  If you have received NC State Bar paralegal certification, how did you obtain the certification?
Grandfathered  97.80%
Exam 2.2% (10 people)
13.  If you have not yet received it, have you applied for North Carolina State Bar paralegal certification?  
Yes 12.20%
No 87.80%
14.   If you have not applied for North Carolina State Bar paralegal certification, please provide the reason(s) why you have not applied: 
     NALA certified so saw no reason to obtain NCCP      Time required to prep for exam/ intimidated by exam material
     Denied b/c of internet studies      Don't want to take another exam after having taken NALA exam
     Was not aware of it      Doesn't seem worth it
     Missed grandfather period      Not eligible because attended law school
     Do not have school requirement      No reason
     No affect on professional status/Not required for job      CLE is too expensive
     Person is legal assistant      Will not take state specific exam
15.  Are there different levels of paralegal positions in your office? 
Yes 29.60%
No 70.40%
16.  What is your title? 
TITLE # OF RESPONDENTS TITLE # OF RESPONDENTS
Administrative Assistant 3 Paralegal 1 2
Administrative assistant/paralegal 1 Paralegal 3 1
Administrative Associate VIII 1 Paralegal Case Manager 1
Appellate Paralegal 1 Paralegal Coordinator 1
Assistant Director, Office of Technology Transfer 1 Paralegal II 4
Assistant Vice President 1 Paralegal III 4
Bankruptcy and Litigation Specialist 1 Paralegal IV 1
Bankruptcy Paralegal 6 Paralegal or Assistant to 2
Business Organizations and Estate Paralegal 1 Paralegal/Administrative Assistant 1
Certified Legal Assistant 3 Paralegal/Collections Administrator 1
Certified Paralegal 10 Paralegal/Legal Secretary/Office Manager 1
Commercial Real Estate Paralegal 2 Paralegal/Office Manager 5
Commercial Real Estate Paralegal 1 Paralegal/Owner 2
Commercial Transactions Coordinator 1 Paralegal-Senior 1
Contract Coordinator 1 Patent Assistant 2
Contracts Negotiation Specialist 1 Patent Paralegal 9
Corporate Contracts Administrator 1 President of Research Services, Inc 1
Corporate Governance Officer 1 Property Tax Foreclosure Paralegal III 1
Corporate Markets/Securities Paralegal 1 Real Estate Paralegal 7
Corporate Paralegal 7 Real Estate Title Paralegal 2
Corporate Real Estate Paralegal 1 Senior Administrative Assistant 1
Corporate Records Manager 1 Senior Corporate Paralegal 2
Creditors Rights Paralegal 2 Senior Legal Analyst 1
Dipute Resolution Paralegal 1 Senior Legal Assistant 1
Document Analyst 1 Senior Legal Specialist 2
DomesticParalegal and DSS paralegal 1 Senior Litigation Paralegal 2
Elder Law Paralegal 1 Senior Paralegal 29
Enforcement and Environmental paralegal 1 Senior Paralegal, NCCP 1
ENVIRONMENTAL/LAND USE SPECIALIST 1 Senior Paralegal/Office Manager 2
Estate Administration Paralegal 1 Senoir Corporate Security Coordinator 1
Estate Administration Paralegal - Office Manager 1 Sr. Litigation Paralegal 1
Estate Administrator 1 Sr. Paralegal 3
Family Law Paralegal 2 Sr. Paralegal/Vice President 1
Foreign Paralegal 1 Supervising Paralegal 1
Foreign Patent Paralegal 1 Supervisor of Legal Services 1
Head Paralegal 2 Tax Paralegal 1
HEARING CLERK 1 Tax/Estates Paralegal 1
Intellectual Property Paralegal 4 Title Abstractor 1
Intellectual Property Paralegal / Legal Assistant 1 Title Examiner 2
IP Administrator 1 Title Examiner/Post Closing/Bookkeeper/Closer 1
IP Legal Specialist 1 Trademark Formalities Paralegal 1
IP Paralegal 3 Trademark Paralegal 3
IP Paralegal/Trademark Administrator 1 Trusts and Estates Paralegal Coordinator, NCSBCP 1
IP Patent Paralegal 2
Law Office Administrator 2
Lead Paralegal 1
Legal & Project Specialist 1
Legal Assistant 25
Legal Assistant/Paralegal 3
Legal Assistant/Office Manager 1
Legal Secretary 3
Legal Special Projects Manager and NCCP 1
Litigation Coordinator/Paralegal 1
Litigation Paralegal 15
Manager 2
Manager of Legal Affairs 1
Manager, IP & Contracts 1
North Carolina State Bar Certified Paralegal (or some variation thereof) 37
Nurse/Paralegal/Med mal 1
Office Administrator / Paralegal 1
Office Manager 3
Office Manager & Medicaid Legal Assistant 1
Office Manager/Paralegal 2
Paralegal 189
Paralegal (NCCP) 5
Paralegal (specializing in Custody and Child Support Issues) 1
Paralegal / Legal Assistant 3
17.  How long have you been employed by your present employer? 
Less than 1 year 5.61%
1-5 years 34.96%
6-10 years 23.84%
11-15 years 15.73%
16-20 years 12.07%
21-25 years 5.24%
26-30 years 1.60%
Over 30 years 0.80%
18.  How did you obtain your current position?
Unsolicited resume 8.70%
Classified advertisement 15.90%
School placement 1.80%
Promotion 5.60%
Paralegal association job bank 0.40%
Networking 32.10%
Employment agency 12.30%
CareerBuilder, Monster, or other online job database 4.60%
Other 18.50%
19.  What do you feel helped you obtain your current position?
Experience 30.30%
Education 5.70%
Both a & b 51.10%
Certification 1.60%
Other: 11.20%
     Personality during interview      Held prior position within company
     Experience, Education and Certification      Recommendation/Referral
     Networking      Internship 
20.  Please indicate which of the following best describes your work environment:  
Open desk 7.00%
Shared cubicle 1.00%
Shared interior office 5.40%
Shared exterior office 1.70%
Private cubicle 14.50%
Private interior office 46.90%
Private exterior office 23.60%
Other:  2.69%
     Front desk
     Work remotely
     Home office
21.  Have you served on a North Carolina Bar Association Paralegal Division committee?
Yes, I am currently serving on a committee. 4.90%
Yes, I have previously served on a committee. 9.80%
No, I have not served on a committee, and would not be interested in doing so. 57.60%
No, but would be interested in doing so. 27.70%
22.  Of what other legal organizations are you a member?
National Association of Legal Assistants, Inc. 16.10%
National Federation of Paralegal Associations, Inc. 0.20%
North Carolina Paralegal Association, Inc. 30.30%
North Carolina Advocates for Justice Legal Assistants Division 6.10%
Alamance County Paralegal Association 0.50%
Cumberland County Paralegal Association 0.50%
Guilford Paralegal Association (formerly Greensboro Paralegal Association) 2.10%
Metrolina Paralegal Association 5.40%
Raleigh-Wake Paralegal Association 10.40%
Legal Support Staff of North Carolina 1.90%
Research Triangle Paralegal Association, Inc. 5.20%
Asheville Area Paralegal Association 2.60%
NC Association of Defense Attorneys- Paralegal Division 4.30%
None 31.20%
Other:  15.40%
     American Association for Justice Paralegal Division      North Carolina Assocation of Women Attorneys;
     American Bar Association      North Carolina Association of County Clerks
     Association of Legal Administrators      North Carolina Notary Association
     Catawba Valley Paralegal Association Inc.      North Carolina State Bar
     Council for Children's Rights Custody Advocate      North Carolina Tax Collectors Association
     Dirty Thirty Legal Assistants      Other NCBA sections/divisions
     Durham-Orange Association of Women Attroneys      Pitt County Paralegal Association
     International Trademark Association      Society for Human Resources Management
     Land Title Association      Triangle Intellectual Property Lawyers Association
     LSS Johnston County
IV. EMPLOYER INFORMATION
23.  Which best describes your employer?
Private law firm 77.20%
Corporation 11.90%
Bank 1.30%
Insurance company 0.90%
Government 4.70%
Health or medical field 0.40%
Non-profit organization 0.90%
Legal Services 0.20%
Other 2.60%
     LLC Retail
     Currently on study break Health/Medical Defense
     Education Part-time w/ sole practitioner & contract w/ other law firm
     Currently not working as a paralegal Corporation in which they are the sole shareholder
     Self-employed - provide research services for NC attorneys
24.  How many paralegals work in your place of employment? 
1 to 10 327 respondents
11 to 20 71 respondents
21 to 30 27 respondents
31 to 50 20 respondents
51 to 100 9 respondents
101 - 200 7 respondents
201 + 1 respondent
25.  How many attorneys work in your place of employment?
1 to 10 238 respondents
11 to 20 63 respondents
21 to 30 40 respondents
31 to 40 12 respondents
41 to 50 18 respondents
51 to 100 47 respondents
101 to 200 21 respondents
201 - 499 9 respondents
500 to 1000 7 respondents
Over 1000 2 respondents
26.  How many secretaries/legal assistants work in your place of employment?
0 42 respondents
1 to 10 258 respondents
11 to 20 57 respondents
21 to 30 28 respondents
31 to 40 17 respondents
41 to 50 12 respondents
51 to 100 13 respondents
101 - 200 8 respondents
500 1 respondent
27.  What is the number of employees in your place of employment, excluding attorneys and paralegals?
0 32 respondents
1 to 50 280 respondents
51 to 100 26 respondents
101 to 500 37 respondents
501 to 1000 8 respondents
1001 to 5000 11 respondents
Over 5000 10 respondents
28.  Which position is in charge of the management of the paralegals in your place of employment?
Supervising attorney(s) 63.40%
Attorney Administrator 3.40%
Paralegal Administrator 5.60%
Office Manager/Administrator 20.40%
Other 7.10%
     Human Resources Department
     Sole employee of corporation
     No supervisor for paralegal(s)
     N/A
29.  Do you commute longer than fifteen minutes to your place of employment?
Yes 60.00%
No 40.00%
If yes, how long?
     15-30 min 62.50%
     30-45 min 37.10%
     1.5 hrs 0.40%
V.  WORK DUTIES AND RESPONSIBILITIES
30.  Please indicate your current work status:
Full time (>35 hrs/wk) 91.90%
Part-time (<35 hrs/wk) 5.80%
Temporary 0.40%
Other 1.90%
     Currently on study break
     Full-time contract work
     Part-time 28 hrs/wk
     Part-time 35 hrs/wk
     20hrs/wk at office and b/w 10-40 hrs/wk as contract paralegal
31.  Please indicate the secretarial assistance provided to you:
Personal secretary 3.50%
Share secretary with office staff 22.00%
Perform own secretarial duties 58.00%
Access to secretarial pool 5.40%
Other* 11.10%
*The Other responses consisted of unique sharing situations or for paralegals who have no secretarial assistance at all (i.e. perform own secretarial duties).
32.  Which of the following do you attend (indicate all that apply) and how often?
Often  Occasionally Rarely Never
Attorney/client meetings 36.2% (160) 36.0% (159) 18.1% (80) 10.0% (44)
Depositions 4.7% (18) 10.7% (41) 20.6% (79) 64.2% (246)
Arbitrations 4.2% (16) 6.1% (23) 12.5% (47) 77.5% (292)
Mediations 6.3% (24) 8.7% (33) 15.8% (60) 69.5% (264)
Real estate closings 13.9% (55) 11.4% (45) 4.8% (19) 70.4% (278)
Court-hosted settlement conferences 3.7% (14) 6.0% (23) 10.4% (40) 79.9% (306)
Motions 6.3% (24) 11.7% (45) 10.4% (40) 71.5% (274)
Calendar call 4.2% (16) 4.7% (18) 11.5% (44) 79.9% (307)
Voir dire 6.2% (23) 9.2% (34) 8.4% (31) 76.3% (283)
Trials 11.9% (46) 16.9% (65) 16.4% (63) 54.8% (211)
Administrative hearings 3.4% (13) 7.4% (28) 12.4% (47) 76.7% (290)
Merger/acquisition closings 8.1% (31) 5.0% (19) 7.9% (30) 79.5% (303)
None 25.2% (41) 11.7% (19) 4.3% (7) 60.7% (99)
Other 12.3% (9) 1.4% (1) 1.4% (1) 89.0% (65)
33.  Rank the 3 activities in which you spend the majority of your time:   
Activity 1 Activity 2 Activity 3
Court filings 43.2% (60) 28.1% (39) 28.8% (40)
Legal research 18.3% (23) 46.0% (58) 35.7% (45)
Legal writing (drafting briefs, memos, contracts, discovery, affidavits, miscellaneous pleadings) 57.9% (168) 28.3% (82) 13.8% (40)
Medical record review 40.3% (29) 22.2% (16) 37.5% (27)
Deposition summaries 22.7% (10) 29.5% (13) 47.7% (21)
Record searches (both criminal and civil) 27.1% (23) 37.6% (32) 35.3% (30)
Draft correspondence 37.9% (100) 33.7% (89) 28.4% (75)
Real estate closings (attendance and document preparation) 46.2% (43) 21.5% (20) 32.3% (30)
Accounting and/or billing 32.5% (26) 22.5% (18) 45.0% (36)
Receptionist duties 28.9% (13) 20.0% (9) 51.1% (23)
Witness interviews 22.0% (11) 44.0% (22) 34.0% (17)
Client/intake interviews 38.2% (34) 21.3% (19) 40.4% (36)
Corporate securities filings 15.8% (6) 26.3% (10) 57.9% (22)
Mergers/acquisitions 23.4% (11) 19.1% (9) 57.4% (27)
Title searches 42.5% (37) 26.4% (23) 31.0% (27)
Corporate governance 30.9% (17) 32.7% (18) 36.4% (20)
Other 55.6% (70) 19.8% (25) 24.6% (31)
34.  Rank the 2 areas of law in which you spend the majority of your time:
Area 1 Area 2
Administrative  50.0% (23) 50.0% (23)
Antitrust 0.0% (0) 100.0% (7)
Banking 37.5% (6) 62.5% (10)
Bankruptcy  71.1% (27) 28.9% (11)
Collections 43.6% (17) 56.4% (22)
Contracts 46.0% (23) 54.0% (27)
Commercial Lending 25.0% (6) 75.0% (18)
Corporate  52.2% (35) 47.8% (32)
Criminal 50.0% (11) 50.0% (11)
Elder 52.6% (10) 47.4% (9)
Environmental  52.9% (9) 47.1% (8)
Estate Planning and Fiduciary  41.7% (20) 58.3% (28)
ERISA/Employee Benefits/Pension 14.3% (1) 85.7% (6)
Family 81.1% (43) 18.9% (10)
Franchise  25.0% (2) 75.0% (6)
Health  30.8% (4) 69.2% (9)
Immigration 27.3% (3) 72.7% (8)
Insurance 40.9% (9) 59.1% (13)
Intellectual Property  77.6% (52) 22.4% (15)
Labor and Employment  41.7% (10) 58.3% (14)
Litigation (if not set forth elsewhere) 63.6% (70) 36.4% (40)
Medical Malpractice 53.3% (16) 46.7% (14)
Mergers/Acquisitions 16.7% (3) 83.3% (15)
Personal Injury 44.4% (20) 55.6% (25)
Products Liability 20.0% (3) 80.0% (12)
Public 54.5% (6) 45.5% (5)
Real Estate 74.0% (77) 26.0% (27)
Securities/Blue Sky 14.3% (2) 85.7% (12)
Sports and Entertainment  0.0% (0) 100.0% (9)
Tax 34.6% (9) 65.4% (17)
Telecommunication 30.0% (3) 70.0% (7)
Trade Regulation 0.0% (0) 100.0% (6)
Transportation 44.4% (4) 55.6% (5)
Trust & Estates/Probate 65.0% (26) 35.0% (14)
Utilities 25.0% (3) 75.0% (9)
Workers’ Compensation 57.6% (19) 42.4% (14)
Other 57.6% (19) 42.4% (14)
35.  Please indicate in which courts, if any, your office practices:  (Indicate all that apply)
Juvenile Court 15.30%
District Court (Civil and/or Criminal) 81.50%
Superior Court (Civil and/or Criminal) 87.20%
N.C. Court of Appeals 61.90%
N.C. Supreme Court 48.00%
N.C. Business Court 31.30%
U.S. District Court 50.90%
U.S. Court of Appeals 36.40%
U.S. Supreme Court 23.30%
U.S. Court of Federal Claims 17.00%
U.S. Bankruptcy Court 35.20%
VI. SALARY AND BENEFIT INFORMATION
36.  Does your firm bill for your paralegal time?   
Yes 67.90%
No 32.10%
37.  If you answered “YES” to the previous question, please indicate your billable hourly rate:
< $50 1.42%
 $50-$75  15.60%
 $76-$99  19.15%
 $100-$125  32.62%
 $126-$174  16.67%
 $175-$200  8.16%
> $200 1.77%
Varies 4.26%
N/A 1.77%
38.  Is your position considered to be:   
Exempt (salaried, no overtime) 34.50%
Non-Exempt 65.50%
39.  Please state how you are compensated:
Hourly 28.00%
Salary 19.10%
Salary with overtime 36.10%
Salary with bonus 16.60%
Per diem 0.20%
40.  How many billable hours are you expected to produce per day?
Do not bill hours or have no requirement for billable hours 143 respondents
<5 hrs per day 17 respondents
5-6 hrs per day 28 respondents
6-7 hrs per day 62 respondents
7-8 hrs per day 42 respondents
8-9 hrs per day 12 respondents
No specific daily goal, only yearly goals 6 respondents
41.  Please indicate if the answer above is an average per day or minimum per day.
Average per day 133 respondents
Minimum per day 42 respondents
Not Applicable 48 respondents
42.  Please indicate the average number of overtime hours you work per week.
<5 hrs 223 respondents
5 to 10 hrs 55 respondents
>10 hrs 5 respondents
Varies 16 respondents
N/A 15 respondents
43.  What form of compensation is used for overtime pay?
Cash 46.30%
Comp time 13.40%
Cash and comp time 15.70%
None 20.10%
Other 4.50%
     Leniency if late in mornings or need personal day off
     N/A
     Don't work overtime
44.  Do you receive a yearly bonus? 
Yes 78.00%
No  22.00%
45.  If you receive a bonus, what is the basis for your bonus? (Select the best answer)
Years of service 5.70%
Christmas bonus 41.10%
Billable hours 11.20%
Firm profits 22.10%
Performance 19.80%
46.  What is the monetary range of your bonus?
$100 - $999 38.30%
$1,000 - $1,499 18.90%
$1,500 - $1,999 13.30%
$2,000 - $2,499 6.20%
$2,500 - $2,999 4.10%
$3,000 - $3,499 1.50%
$3,500 and above 17.70%
47.  What is your salary range (excluding bonuses)?
$15,000 - $19,999 per year 1.20%
$20,000 - $24,999 per year 1.40%
$25,000 - $29,999 per year 4.70%
$30,000 - $34,999 per year 6.10%
$35,000 - $39,999 per year 9.70%
$40,000 - $44,999 per year 15.80%
$45,000 - $49,999 per year 15.60%
$50,000 - $59,999 per year 26.50%
$60,000 - $69,999 per year 11.60%
$70,000 - $79,999 per year 5.00%
Over $80,000 per year 2.40%
48.  How often does your employer grant an increase in salary?
Every six months 1.20%
Once per calendar year 60.00%
Once per year depending on start date 14.90%
No set scheduled increase 17.20%
Other:  6.70%
     Legislatively determined
     Current salary moratorium
     Yearly cost-of-living adjustment
     Receive bonuses instead of salary increase
     Reviews are once per calendar year with no promise of a raise; potential for yearly raise is based on performance
49.  Does your employer provide the following paid days off?  (Indicate all that apply)
Sick  86.80%
Personal  72.80%
Vacation  92.90%
Holiday  96.50%
50.  Are you able to carry over sick, personal and vacation days to the next year?
Some 55.90%
All 11.00%
None 33.10%
51.  Does your employer provide for the following paid holidays?  (Indicate all that apply)
New Year’s Day 98.80%
Martin Luther King Jr.’s Birthday 56.40%
President’s Day 8.50%
Good Friday/Easter Monday 75.60%
Memorial Day 94.50%
Independence Day 98.10%
Labor Day 94.30%
Columbus Day 5.00%
Veteran’s Day 18.00%
Thanksgiving Day 99.30%
Day after Thanksgiving Day 92.20%
Christmas Eve 76.10%
Christmas Day 99.50%
Floating 24.60%
Others: 11.40%
     Birthday, Day after Xmas, 1-3 extra days at Xmas, 1/2 day on Xmas Eve, New Year's Eve
     When courts/register of deeds are closed
     Closed around Christmas/New Year's - between 12/26 and 1/2
     Fridays before Memorial Day and Labor Day
     Summer hours-Off Fridays (work 4-10 hour day M-Th) June- August
52.  Does your employer offer any of the following? (Indicate all that apply)
401(k) plan 84.60%
Profit sharing plan 30.00%
Pension/Retirement plan 20.40%
SEP plan 4.50%
Employer match savings plan  21.90%
Other 5.30%
     None      Stock Employee Purchase/Stock Options
     Flexible Spending Plan      Employer contributes 8% of salary instead of matching
     Year end bonus      Quarterly bonus based on company's performance
     IRA      Employer match 401(k)
     H.S.A.      Health insurance only
53.  Does your employer provide for the following expenses?
Yes No Partial
Health insurance 72.2% (301) 7.7% (32) 20.1% (84)
Life insurance 71.4% (284) 18.8% (75) 9.8% (39)
Dental insurance 49.1% (191) 33.2% (129) http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif,http://images.surveymonkey.com/img/t.gif
17.7% (69)
Vision Insurance 45.2% (166) 36.8% (135) 18.0% (66)
Accident Insurance 31.0% (96) 59.7% (185) 9.4% (29)
Short-term disability insurance 59.9% (217) 30.7% (111) 9.4% (34)
Long-term disability insurance 56.3% (196) 32.8% (114) 10.9% (38)
Maternity benefits 57.8% (185) 32.5% (104) 9.7% (31)
Parking 64.9% (222) 27.5% (94) 7.6% (26)
Leased car or mileage 47.2% (144) 49.8% (152) 3.0% (9)
Professional organization dues 91.8% (368) 4.5% (18) 3.7% (15)
Personal representation 39.3% (108) 48.4% (133) 12.4% (34)
Pension/Retirement/401(k) 80.2% (300) 11.2% (42) 8.6% (32)
Family health benefits 38.1% (122) 41.6% (133) 20.3% (65)
Paid day care 1.1% (3) 94.0% (249) 4.9% (13)
Medical reimbursement 38.4% (114) 55.6% (165) 6.1% (18)
Cafeteria plan 64.5% (227) 34.1% (120) 1.4% (5)
CLE reimbursement 91.7% (366) 5.3% (21) 3.0% (12)
Social gatherings 68.5% (226) 24.2% (80) 7.3% (24)
Certification application/renewal fee 93.7% (373) 4.5% (18) 1.8% (7)
54.  How satisfied are you with the following factors affecting work? 
Dissatisfied Satisfied Very Satisfied
Salary           13.6% (58) 52.6% (225) 33.9% (145)
Bonus 32.2% (131) 43.0% (175) 24.8% (101)
Benefits 15.6% (66) 44.9% (190) 39.5% (167)
Professional status 11.5% (49) 46.8% (200) 41.7% (178)
Scope of responsibility 8.0% (34) 47.9% (203) 44.1% (187)
Workload too high 11.5% (44) 74.8% (285) 13.6% (52)
Workload too low 14.2% (47) 71.7% (238) 14.2% (47)
Workload is irregular 20.1% (63) 66.6% (209) 13.4% (42)
Attorney contact 7.6% (32) 47.6% (201) 44.8% (189)
Client contact 7.4% (30) 56.1% (229) 36.5% (149)
Secretarial support 28.6% (115) 51.5% (207) 19.9% (80)
Office space 16.9% (71) 38.9% (163) 44.2% (185)
VII. LEGAL SOFTWARE AND TECHNOLOGY
55.  Does your office have access to:    
E-mail 0%
Internet 0.50%
Both a & b 99.50%
Neither 0%
56.  What legal research software does your firm utilize? 
Casemaker 19 respondents
Courtsearch 6 respondents
Lexis 141 respondents
Loislaw 4 respondents
Pacer 3 respondents
SoftPro 2 respondents
Summation 1 respondent
Time Matters 1 respondent
Westlaw 180 respondents
Various 32 respondents
None 13 respondents
N/A 5 respondents
57.  How often do you use the software referenced in the previous question?
Always 19.40%
Occasionally 37.00%
Rarely 19.90%
Never 14.70%
Not applicable 9.00%
58.  What other software programs does your firm use for file management, billing, etc.?
Accurint Javelan
Act! JST - Collections Software
Aderant Expert Juris
Adobe Acrobat Kronos
ADP Laserfiche
AGDA LawTrak
AIM (Accuracy in Media) Legal Precisions
All State Legal LegalKey
Amicus LegalTrax
Ariba LenStar
Belarc Advisor Lexis Nexis
BestCase LMS+
BillingMatters Lotus Notes
Blueprint Oneworld Memotech
BNA Tax Management Menuforms
Carpe Diem Metadata
Case & Point Management System Metastorm
Caseload Microsoft Office Suite
CaseMap NC Child Support Program
CaseTrack NCPTS tax system
Caseware Needles
CD Tracker Net Docs
Checker New Trak
Chief Legal Officer New World
Clairfire Omega
CLD Omniform
ClientProfiles Omnipage
CLO Oracle
clockworks Orion
CMS Patent In
Collection - Master PatMate
Concordance PC Docs
Copernic PC Law
Corprasoft Legal Desktop PhoneSlips
CPI Postini
CT Corporation Practice Advantage
CTS PracticeMaster
DeskSite Prevail
DM Proform
DM5 ProLaw
DOCS Prudent Jurist
Docs RM Quickbase
DOCS Open Quickbooks
DTE RainMaker
E-billing SAP
eCounsel SeaBill
EDMS Serengeti
Elite SharePoint
EMF SoftPro
Enterprise Elite STAR
exLaborManager Summation
FastTax Tabs
FaxPress TeamConnect
File Surg TimeMatters
File Site TimeSlips
Firmex Deal Room TitleLogix
IP Foundations Traffic Control
FoxPro TraxOpen
GEMS Trial Director
Groupwise Tussman
HotDocs Tymetrix
Hummingbird Unknown
I-got-Notices Vendorscape
iManage Verdict
Immigration software Webview
InterAction Word Perfect
Internal systems Workshare Professional
Internet Worksite
Interwoven Worldox
Intuit NONE
IPMaster (patent docketing)
VIII. CONTINUING LEGAL EDUCATION
59.  Have you attended any law-related seminars within the past year?   
Yes 96.80%
No 3.20%
60.  If you attended law-related seminars within the past year, please state the organization providing the seminar:
National Business Institute 8.80%
North Carolina Bar Association (sponsored by Paralegal Division 53.50%
North Carolina Bar Association (sponsored by sections/divisions other than Paralegal Division) 41.20%
North Carolina Paralegal Association 12.60%
North Carolina Advocates for Justice Legal Assistants Division 3.00%
Institute for Paralegal Education 6.30%
International Trademark Association 1.00%
HalfMoon Seminars 7.60%
National Center for Continuing Education 0.30%
NC Association of Defense Attorneys- Paralegal Division 0.80%
Local paralegal associations 13.60%
Other:  33.10%
     American Bar Association (ABA)      Lawyers Mutual
     American Immigration Lawyers Association (AILA)      Lawyers Title
     American Intellectual Property Law Association (AIPLA)       LegalTech in NYC 
     American Law Institute - American Bar Association (ALI-ABA)       Legal Support Services
     Association of Corporate Counsel (ACC)      Lorman Education Services
     Attorneys Title      Max Gardner Bankruptcy Bootcamp
     Catawba Valley Paralegal Association      Mecklenburg County Bar Association
     Chicago Title Insurance Company      Metrolina Paralegal Association
     Client-sponsored seminars      Middle District NC Bankruptcy Court
     Compliance & Ethics Leadership Council      North Carolina Notary Association
     Consumers Title      National Association of Consumer Bankruptcy Attorneys (NACBA)
     Council for Children's Rights      National Association of Legal Assistants (NALA)
     CT Corporation      National Constitution Center
     Cumberland County Paralegal Association      National Employment Law Institute (NELI)
     Dirty Thirty Legal Assistants      North Carolina Association of CPA's
     DOWA      North Carolina Advocates for Justice (NCAJ)
     Duke University      North Carolina Academy of Trial Lawyers (NCATL)
     Durham County Bar Association      North Carolina Association of Women Attorneys (NCAWA)
     Eastern District NC Bankruptcy Court      North Carolina Lawyers Mutual Insurance Company
     Equal Justice Conference      Practicing Law Institute (PLI)
     ESI International      Pro Bono Institute
     Estrin LegalEd      PSI
     Fidelity National Title      Public Law for Public Lawyers (offered by the State)
     General Counsel Roundtable Conferences      Statewide Title
     Georgetown Law Center Advanced E-Discovery Seminar      Super Paralegal Conference
     Guilford Paralegal Association      Surety Title
     In-house / Law firm-sponsored seminars      Title Insurance Companies (various)
     Investors Title Insurance Company      U.S. Patent & Trademark Office
     Jim Blackburn Seminars      UNC School of Government
     KrollOnTrack E-Discovery Litigation Support Certification      West Legal
     Land Title Association      Wilmer Hale
61.  If you have not attended law-related seminars within the past year, please provide the reason(s) for not attending:
    Cost
    Work schedule
    No seminars pertaining to specific practice of law offered in area (i.e. family law)
    Not licensed paralegal so not required
62.  Does your employer provide the following continuing legal education expenses?  (Indicate all that apply)
Registration fees 96.40%
Travel expenses 58.60%
Hotel expense 47.20%
Paid work day 90.60%
Meals 39.30%
63.  Are you a NCBA Passport member for continuing legal education classes?
Yes 10.90%
No 89.10%
64.  If you answered yes to Question 63, does your employer pay for this?
Yes 72.20%
No 27.80%
65.  Would you be more interested in attending the NCBA Paralegal Division annual meeting if more relevant CLE’s were offered?    
Yes 84.30%
No 15.70%
66.  Please list the top 3 subject matters that you would like to see offered at a continuing legal education seminar:   http://www.ncbar.org/download/paralegalDivision/survey_results_question_66.htm
IX. DIVISION BENEFITS
67.  Are you familiar with the NCBA Paralegal Division’s LISTSERV?  
Yes 53.40%
No 46.60%
68.  If so, are you aware that the LISTSERV is an "Opt-In" listserv? 
Yes 56.80%
No 43.20%
69.  Have you opted into the NCBA Paralegal Division LISTSERV? 
Yes 32.80%
No 67.20%
If not, why have you chosen to not participate? 
     Not relevant / applicable
     Not familiar with Listserv
     Didn't find it helpful
     Trouble logging in / password issues / can't remember NCBA number
     Do not want to receive more emails
     No specific reason
     New to Paralegal Division
     Firm does not encourage it because of mis-information that others may provide via the ListServ
     Didn't know you had to "opt in"
     Cost
     Attorney forwards the NC Bar LISTSERV to me
     Belong to several other listservs
     Heard there can be up to 100 emails per day - don't have time to view that many
     Don't have the time
70.  If you have opted in, how often do you use the LISTSERV? 
Often   6.00%
Occasionally 24.70%
Rarely 32.00%
Never 37.30%
71.  Are you aware that the Paralegal Division has a Web site?  
Yes 85.60%
No 14.40%
72.  How often do you use the Paralegal Division Web site?
Often 39.00%
Occasionally 37.60%
Rarely 37.30%
Never 21.20%
73.  What items or resources would you like to see available on the Paralegal Division Web site?
Ability to subscribe to EVERY page of the site; i.e., after subscribing, subscriber would automatically receive an e-mail when that page was changed so subscriber could go to the site only when new information was available or when subscriber needed something they knew was already there; would save me time and effort; feature used to be available
Additional areas of law:  commercial real estate, immigration, intellectual property
Blog / chat room
Chairmember Biographies
Changes in laws, alerts to decisions (new cases), current news in our state/local government that affects our career fields
CLE calendar (comprehensive state-wide offerings)
Committee meeting information (dates/times/meeting location)
Current calendar
Easier access to annual meeting seminar agenda
Forms (i.e. litigation, samples of unusual motions)
Job Opportunities (plus support for unemployed paralegals, availability of certified freelancers with recommendations)
Links to relevant resources (i.e. research websites, NC resources, new/interesting websites, Court of Appeals opinions)
Best practices tips, paralegal duties info http://www.caparalegal.org/duties.html, tips from other paralegals on how to manage cases.
Online CLE
Service opportunities and/or special events
Titles of different topics discussed in the Paralegal news publication
74.  Would you be interested in attending NCBA Paralegal Division meet-and-greet events in your area?
Yes 71.40%
No 28.60%