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A. The LRS hours of operation
are 9:30 a.m. to 4:30 p.m. Monday through Friday. When a caller contacts
the LRS toll-free number, an LRS specialist will ask the caller a series
of questions. The specialists are not attorneys and cannot provide legal
advice. The caller will be given the name and telephone number of an attorney
who handles cases in the area of law that addresses the problem. The attorney
will receive a confirmation of the referral. If the attorney is not able
to assist the referred caller with the legal problem, the caller may contact
LRS again for another referral. Callers will receive one referral per
legal matter per call.
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