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Center For Practice Management, COVID-19, Microsoft Office, Productivity, Security, Technology

What People Are Reading: ICYMI Roundup (January – April 2020)

The CPM ICYMI enewsletter brings a brief weekly wrap-up of legal tech and practice management tips, breaking news and useful information. Here are the articles that captured the attention of the readers by top click each week in January – April 2020: Our Top 5 Tips and Cheats for Outlook Calendar on Windows 10  The OnMSFT blog provides some helpful…

Center For Practice Management, COVID-19, Question of the Month, Technology

CPM Question of the Month: April 2020

Q: My office phone services provider helped me forward my office phone to my personal mobile phone. They suggested when I make calls to my clients from my cell that I first dial *67 to block the client from seeing my personal mobile number. Is this a good idea? A: It is great you can forward your office phone to…

Center For Practice Management, Microsoft Office, Technology

Task Management with Microsoft To Do

Microsoft To Do is a task management tool that comes with Office 365. It is based on the Wunderlist platform, which Microsoft bought in June 2015. Like all of Office 365, it works in the browser and has apps for desktop and mobile devices. You can create tasks, with rich context including deadlines, reminders, sub-tasks, notes, and files. You can…

Center For Practice Management, Productivity, Technology

Could Help Desk Software Help Firms Be More Responsive?

Whether you look at the common reasons for malpractice claims and disciplinary complaints or peruse the enlightening Clio Legal Trends Report 2019, one significant reason for client dissatisfaction stems from a lack of communication and responsiveness. A firm can create a process or workflow to deal with client requests or leverage technology to ensure that requests are responded to in…

Center For Practice Management, Cloud Computing, Ethics, Productivity, Technology

Killing Time or Billing Time?

Recently a partner at a firm in Boston was suspended for overbilling. While by all accounts, she was an excellent lawyer and her clients were happy with her work, the methods she used to create her time entries were “inadequate, careless, rushed and error-prone” according to the decision by Justice Frank Gaziano of the Massachusetts Supreme Judicial Court. The attorney…

Center For Practice Management, Marketing, Technology

Measure Twice, Cut Once

Do you blog? Have a social media presence on LinkedIn for professional purposes? Post videos to YouTube? Does your firm have a Facebook page or Twitter account? How about an email newsletter? If you do any of these potentially rewarding but time-consuming activities it is imperative to measure your reach so that you learn from your successes and craft messaging…

Backup, Center For Practice Management, Microsoft Office, Productivity, Security, Technology

What People Are Reading: ICYMI Roundup (October – December 2019)

The CPM ICYMI enewsletter brings a brief weekly wrap-up of legal tech and practice management tips, breaking news and useful information. Here are the articles that captured the attention of the readers by top click each week in October-December: Last-Minute Gift Ideas for the Lawyer(s) in Your Life Perhaps you missed shopping on Black Friday or CyberMonday, or you realized…

Backup, Center For Practice Management, Productivity, Smartphones, Technology, Wellness

Last-Minute Gift Ideas for the Lawyer(s) in Your Life

Perhaps you missed shopping on Black Friday or CyberMonday, or you realized there is another person to buy for this holiday season. Maybe someone has been asking you what you want, but you just haven’t been able to think about it. At this time of year, a number of podcasts and websites compile lists of “gifts for lawyers”. Below is…

Center For Practice Management, Email Management, Ethics, Marketing, Microsoft Office, Productivity, Technology

Why Go to ABA TECHSHOW 2020? 12 Takeaways from ABA TECHSHOW 2019 You Might Have Missed!

Whether you want to plan tactically or strategically, whether you need the basics or are interested in the next big thing, ABA TECHSHOW 2020 will provide sound information and advice from experts across the legal spectrum on practice management and technology.  Registration is open and Early Bird pricing is in effect for ABA TECHSHOW 2020 in Chicago on February 26…

Center For Practice Management, Document Generation, Email Management, Microsoft Office, Productivity, Technology

Writing for Tone and Clarity

Lawyers write every day. Yet how you express yourself in writing is as important as what you say. Many clients are under duress and need to “hear” the tone of your words when they read. Remember, when working with consumer clients, the average reading level of the U.S. population is 9th grade. Readability is of utmost importance. Several applications can…