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Artificial Intelligence, Document Generation, Productivity, Research, Search

The Difference Between Search Engines, Generative AI, and Automation Tools

Search engines like Google, generative AI applications like ChatGPT, and automation tools like Zapier serve distinct purposes and have different capabilities. The key is choosing the right tool for specific business needs and use cases, rather than trying to replace one with another. With an understanding of the unique capabilities of each, organizations can combine these technologies to enhance productivity….

Microsoft Office, Productivity, Search, Technology

Browser Wars: What’s New in Chrome and Edge

Google Chrome is still the undisputed browser champion in North America for desktop/mobile/tablet on Mac/iOS, Windows and of course Android at 53% of the market share. Safari has 30% of the market share. Microsoft’s Edge trails at a far distant 3rd place at a little over 8%. However, Edge has some new features, including a “work” browser version for Microsoft…

Center For Practice Management, Cloud Computing, Email Management, Productivity, Search

Dropbox Dash – AI Driven Federated Search

Lawyers keep a lot of information – documents, emails, legal research, project plans, communications, and more – and often that information is spread out among different siloed repositories. There are few ways to search across all those separate properties or query it all to get the answer you need without wading through files and emails. If you are a Dropbox…

Artificial Intelligence, Center For Practice Management, Document Generation, Productivity, Research, Search

Using AI for Conversational Q&A and Knowledge Management

The technology that powers ChatGPT, Open AI using a large language model (LLM), can be turned to look at specific data repositories. Law firms can create tools that can be used internally or externally to query and chat with a firm’s own data. Several products are already on the market that let you turn an LLM generative AI towards your…

Center For Practice Management, Email Management, Microsoft Office, Productivity, Search

Three Personal Knowledge Management Tips for MS 365 Subscribers

If you subscribe to the Business Standard or Premium versions of Microsoft 365 there are many features that can be useful to your law firm. Other Microsoft products, like Bing and Edge, are supercharged when you are logged in with your business subscription. Here are three ways you can get see a daily dashboard of your activities, search across email,…

Center For Practice Management, Document Generation, Productivity, Search

DIY File Naming Conventions and Folder Structure

If your firm does not have a document management system (application), then it is likely that you have file and folder naming conventions and procedures. What are the best practices, how do you get people to follow them and how can your existing technology help? The Basics Many law firms share and store electronic documents on network drives or cloud…

Center For Practice Management, Search

How Can Lawyers Use Google Maps?

Google Maps is especially useful for getting directions and traffic updates and finding local businesses such as restaurants and more in proximity to a certain location. It can even provide voice guidance to help walk around an unfamiliar city. But, really, that is the tip of the iceberg. Google Maps could help you look at a location without having to…

Center For Practice Management, Productivity, Research, Search

Google Power Tools for Searchers

Google is a powerful search engine for lawyers, helping to find facts and information at incredible speed. Advanced search techniques and many different options to search for news, videos, scholarly articles, and much more make Google almost ubiquitous. Beyond just the search, Google offers some tools and options lawyers should know about to take full advantage of the service’s powerful options….

Center For Practice Management, Ethics, Marketing, Search

Responding to Negative Online Reviews

Your law partner emails you over the weekend and asks, “did you see our Google Reviews?” Not knowing that you even had Google reviews you surf over to find that not only does your firm have 2 out of 5 stars average, but 2 of the reviews are scathing and incorrect. You want to respond and make it clear that…

Center For Practice Management, Ethics, Search, Technology

Best Practices for Conflicts Checking Systems

In the 2018 Legal Technology Survey Report published by the American Bar Association, fifty-nine percent of solos indicated they had no conflict checking software, while thirty-four percent of lawyers in firms with 2-9 attorneys asserted they had no conflicts checking software available. There are many RPCs and many ethics opinions that contemplate client conflicts, including,  but not limited to,  Rules…